Privacy Policy
Introduction
Steel Warriors is committed to protecting your personal information and being transparent about what information we hold, whether you are a donor, volunteer, or campaigner.
Getting a better understanding of our supporters through their personal information allows us to fundraise more efficiently, which ultimately helps us to achieve our goal of bringing down the number of young people carrying knives in the UK
The purpose of this Privacy & Cookie Policy ('Policy') is to give you a clear explanation about how Steel Warriors collects and uses personal information (or personal data) you provide to us and that we collect, whether online, via phone, email, in letters or in any other correspondence or from third parties.
We ensure that we use your personal information in accordance with the law. This Policy explains:
How we may collect information about you;
What information we may collect about you;
How we may use that information;
Whether we disclose your details to anyone else;
Your choices regarding the information you provide to us; and
How we use cookies to provide services to you or to improve your use of our websites.
If you have any queries about this privacy and cookies policy please contact team@steelwarriors.co.uk or write to us at Steel Warriors, 184-192 Drummond Street, London, NW1 3HP
Steel Warriors is a registered charity, our Charity Commission registered charity number is 1175317.
How we collect information?
We may collect information about you in the following ways:
Information you provide. E.g., when you post information on our social media platforms, make a donation to us, or otherwise provide us with personal information. When you donate, we’ll ask for personal information, like your name, email address, telephone number, date of birth, bank account details for taking payment and contact preferences. When you sign up to stay in touch we’ll ask for your email address.
Information we get from your use of our website and services. We collect information about our online content that you use and how you use it, like when you watch a video on YouTube, visit our website or view and interact with our ads and content. We, like all organisations, are able to confirm what browser you are using, IP address and computer operating systems that are being used and this information may be used to improve the services we offer.
What information we collect
When you engage with us we may collect information about you. This may include any of the examples below
Your name and contact details, including postal address, telephone number, email address and, where applicable, your social media profile or information posted on our platforms
Financial information you provide where you make a payment, such as bank details or credit/debit card details, although we don't store credit or debit card details
Information about your computer/mobile device and your visits to and use of this website, including for example your IP address and geographical location
Information about our services which you use/which we consider of interest to you
Information as to whether you are a tax payer so that we can claim Gift Aid
Any other personal information you share with us as described above
We may use your personal information for the purposes of credit risk reduction or fraud prevention
How we use personal information
In order to help achieve our goal of bringing down the number of young people carrying knives in the UK we may use your personal information in the following ways:
To promote the work of Steel Warriors (using media content) through websites, social media, email, promotional materials, press releases or other illustrations of our work
To involve people in events and responding to media opportunities
To process financial payments, donations and claim Gift Aid
To administer people’s participation on our programmes
To engage current and potential funders and fundraisers with opportunities to support our work and make what we do possible
To employ and manage staff and volunteers and manage applications.
To respond to enquiries and complaints
Social Media data
If you use social media, we may use certain tools as part of our relationship with you. These tools include such things as Facebook Custom/Lookalike Audiences.
Through using these tools, we will provide some of your data to the social media platform/organisation to allow them to identify your social media profile with them. The social media platform/organisation will then show you relevant advertisements relating to Steel Warriors which we think you will be interested in seeing on your newsfeed.
The social media platform/organisation will also use your profile to identify those with similar characteristics to you who we think may also be interested in finding out more about Steel Warriors and the work we do. These identified individuals will then be shown advertisements about Steel Warriors on their newsfeed.
What legal basis do we have for processing your personal data?
Depending on the purposes for which we use your data, one or more of the grounds listed below may be relevant:
Legitimate Interest:
In broad terms, our “legitimate interests” means our interest in being able to run Steel Warriors as a charitable entity effectively in pursuit of our aims and ideals. This includes:
Sending direct marketing material to supporters by email for fundraising purposes
Conducting research to better understand who our supporters are and better target our fundraising activity;
Measure and understand how our audiences respond to a variety of marketing activity so we can ensure our activity is well targeted, relevant and effective;
Providing information about knife crime and youth activities;
Processing donations;
Administering events;
Staff recruitment and taking applications for volunteers and contacting volunteers about their role;
Consent:
In many instances, we will rely on obtaining your consent to our use of your personal information in a certain way (for example, asking for your consent to use your personal information to send you direct marketing information)
Consent can be withdrawn at any point by: Unsubscribing from an email or newsletter or by contacting us on team@steelwarriors.co.uk
Legal Obligation:
We may need to collect, process and disclose personal information to comply with a legal obligation. For example, where we are ordered by a court or regulatory authority or we are legally required to hold donor transaction details for Gift Aid or accounting/tax purposes.
When do we share personal data?
Steel Warriors treats personal data confidentially and does not sell any personal data that we hold. We may share personal data with the following parties when necessary to conduct our business operations:
HMRC and other organisations for the performance of employee contracts and processing Gift Aid payments
Where we have a legal or regulatory obligation we will share data/information with the police, law enforcement agencies, the Government and statutory agencies or any other necessary parties
The Disclosure and Barring Service (DBS) for the purposes of verifying suitability of those working with children and young people
Third party suppliers: We may need to share your information with data hosting providers or service providers who help us to deliver our services, projects, or fundraising activities and appeals. These providers will only act under our instruction and are subject to pre-contract scrutiny and contractual obligations containing strict data protection clauses. We also may need to share your names with partners and venues hosting events for the purpose of registration.
How do we secure personal data?
Steel Warriors takes its responsibility to protect personal data seriously. We ensure that our data is held securely within our main database. Only authorised employees and those who process data on our behalf (e.g. software suppliers) have access to data. Only the data that is necessary to perform the task is accessed and processed.
How long do we keep your personal data for?
Steel Warriors will only store your data for as long as necessary and in line with the original purpose(s) that it was collected. Steel Warriors also comply with its legal obligations to keep certain data for a period of time (e.g. Gift Aid declarations and financial transactions).
Your rights in relation to personal data
Individuals who we collect, process and store personal data about have a number of rights under the GDPR (General Data Protection Regulations) which include:
The right to request a copy of the data that Steel Warriors hold about them:
You are entitled to make a request to gain access to a copy of the data we hold and to find out how we use your data.
You may make a request at any time by contacting us team@steelwarriors.co.uk. Your request will be processed free of charge. In the event of repeated/excessive requests Steel Warriors reserve the right to charge a fee.
When making a request, we will verify that you are who you say you are by checking appropriate forms of identification.
The right to prevent processing for the purpose of direct marketing and profiling:
In order to make our communications relevant, Steel Warriors may capture the preferences and interest of individuals to personalise what we send to you.
We may target particular opportunities based on information provided, for example where relevant, geographically.
You have the right to object to Steel Warriors using your data for the purposes of direct marketing and profiling. Where prior consent has been given, you have the right to withdraw your consent
Consent can be withdrawn at any point by: Unsubscribing from an email or newsletter or by contacting us on team@steelwarriors.co.uk
The right to be forgotten:
If you no longer wish for Steel Warriors to store and process your data, you have the right to request that it be deleted. You can request this verbally or in writing and we will respond within one month of the request.
Under the GDPR Steel Warriors must respond to a request to have your data erased, however there are circumstances where we will be unable to erase data due to other obligations. For example:
Where there are financial transactions on your record (where part of the data must be kept for a set period of time). In this instance, we will keep the data that must be held for financial and audit purposes and will erase all data not required for this purpose
Where there has been a disciplinary/safeguarding issue etc
Full details and an explanation of our decision will be communicated to you.
The right to have data rectified/updated:
Individuals about whom we collect, process and store data have the right to have inaccurate data rectified or incomplete data completed.
If your data is inaccurate or incomplete, you have the right to request that we rectify it. Steel Warriors will respond to a request within one month of receipt. However, in certain circumstances we reserve the right to refuse a request (e.g. where there has been a disciplinary or safeguarding issue and the recorded information is a record of findings of an investigation).
Complaints
If you have any concerns or questions about your data, the information contained within this notice, or you wish to make a complaint please contact us team@steelwarriors.co.uk
If you are dissatisfied, or if you believe your data has been processed in a way that is not compliant with the GDPR, you have the right to complain to the Information Commissioners Office (ICO) by visiting their website or by calling 0303 123 1113.
Cookies
What is a cookie?
Cookies are small text files that are placed on to your device (computer, smart phone etc) when you first visit a website which monitors interactions with the site.
How do Steel Warriors use cookies?
Steel Warriors use cookies – technology to monitor interactions with our website (e.g. what pages you visit, services you interact with etc). We use this information to continually improve our website and to keep our content relevant.
Cookie consent
By using our website, our social media pages (such as Facebook, Instagram, YouTube and Twitter), subscribing to our services, making a donation to us and/or shopping with us online, you agree that, unless you have set your computer’s browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this Policy.
How to reject cookies
Steel Warriors’ website allows uses to reject cookies on their first visit to our website. Steel Warriors have a legal obligation to enable users to accept (e.g. consent) to Steel Warriors using cookies to monitor their interactions with the site or reject them.
You can block our cookies altogether by selecting the appropriate settings in your browser. However, it is important to remember that this may impact your use of the full functionality on our website. For further information on blocking cookies visit www.aboutcookies.org
Third party cookies on Steel Warriors’ website
When visiting a page that has content embedded within it (e.g. YouTube etc), you may be presented with cookies from those sites. You are advised to check the third party websites for more information about how they use cookies and/or your data.